How Agentisk handles your information
This notice explains what personal information Agentisk Ltd collects, why we collect it, how we use and protect it, and the rights you have over it. Agentisk Ltd is the data controller for the information described here. We are a UK advisory business and our work is with organisations rather than consumers, so most of the information we handle is business contact information.
Who we are
Agentisk Ltd is a company registered in England and Wales, company number 17272125. Our registered details are held at Companies House. We are registered with the Information Commissioner's Office, reference ZC174271.
You can reach us about anything in this notice by email at [email protected].
The information we collect
We collect the following kinds of personal information.
- Information you give us directly. When you email us or otherwise get in touch, we receive your name, your email address, the organisation you represent, and whatever you choose to include in your message.
- Information collected automatically when you visit this site. Our website is delivered through a hosting and security provider that processes limited technical information such as your IP address, browser type, and the pages you view. This keeps the site running and secure and helps us understand general usage.
- Information from other sources. In the course of business development we may collect business contact information from public and professional sources, for example a public professional profile, a company website, or a public register such as Companies House.
- Information we process during an engagement. If your organisation engages us, we process the business contact details and the project information needed to deliver and administer that work.
We do not seek or knowingly collect special category information, such as information about health, race, or political views, through this site. Our services are intended for organisations and are not directed at children.
Why we use your information
Under UK data protection law we must have a lawful basis for using personal information. The bases we rely on are these.
- To respond to your enquiries and take steps at your request before any agreement, we rely on our legitimate interests and, where relevant, the steps needed to enter into a contract.
- To deliver and administer work for a client organisation, we rely on the performance of our contract with that organisation.
- To carry out business development and maintain professional relationships with organisations, we rely on our legitimate interests in growing the business, balanced against the interests and rights of the people concerned.
- To run a secure and functioning website, we rely on our legitimate interests in operating and protecting the site.
- To meet our legal and regulatory duties, for example keeping accounting records, we rely on compliance with a legal obligation.
Where we rely on consent, for example if you choose to receive updates from us, you can withdraw that consent at any time.
We do not carry out automated decision making or profiling that produces legal or similarly significant effects on you.
Who we share your information with
We do not sell your information. We share it only where necessary, and only with these kinds of recipient.
- Service providers who help us run the business, such as our website hosting and security provider and our business email provider, acting on our instructions.
- Professional advisers, such as our accountant or legal advisers, where we need their help.
- Authorities, regulators, or other parties where we are required to share information by law.
Any provider acting for us is required to handle your information securely and to use it only for the purposes we set.
Sending information outside the UK
Some of our service providers operate outside the United Kingdom. Where your information is transferred outside the UK, we rely on safeguards recognised under UK data protection law, such as an adequacy decision for the receiving country, or standard contractual protections like the UK International Data Transfer Agreement.
How long we keep your information
We keep personal information only for as long as we need it. Enquiry and business contact information is kept while there is a live or prospective relationship, and for a reasonable period afterwards. Records connected to a client engagement, including those we are required to keep for accounting and tax, are held for at least six years in line with UK requirements. When information is no longer needed, we delete it or render it anonymous.
How we protect your information
We apply appropriate technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. These include access controls, the use of reputable service providers, and limiting the information we collect to what we actually need.
Your rights
Under UK data protection law you have rights over your personal information. These include the following.
- The right to be informed about how your information is used, which this notice provides.
- The right to ask for a copy of the personal information we hold about you.
- The right to have inaccurate information corrected.
- The right to ask us to delete your information in certain circumstances.
- The right to restrict or object to how we use your information.
- The right to data portability where it applies.
- The right to withdraw consent at any time where we rely on consent.
To exercise any of these rights, contact us at [email protected]. We will respond within the time allowed by law, which is normally one month.
Cookies and similar technologies
This site is kept deliberately simple. We use only the cookies and similar technologies needed to deliver the site securely and to understand general usage. We do not use advertising cookies and we do not sell information to advertisers. Where we use any cookies beyond those strictly needed, we will ask for your consent first, and you can change your choice at any time through your browser settings.
How to complain
If you have a concern about how we handle your information, please contact us first at [email protected] so we can try to put it right. You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection. You can reach the ICO at ico.org.uk or by telephone on 0303 123 1113.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed. Where a change is significant, we will take reasonable steps to make it clear.
Contact
For any question about this notice or about how we handle your information, contact us at [email protected].